Privacy Policy

This privacy policy sets out how Total Barcodes Ltd uses and protects any information that you give Total Barcodes Ltd when you use this website (www.totalbarcodes.co.uk). Total Barcodes Ltd are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Total Barcodes Ltd may change this policy from time to time by updating this page, so it is recommended that you check this page regularly to monitor if/when changes have been made.
What personal information do we collect from the people that visit our website?
When you visit our website, we may collect the following information:
• Name
• Contact information (Email address and Telephone Number)
• Demographic Information, such as Post Code.
We do not store customer’s financial details. Any payments made through our website, are all done securely.
When do we collect information?
We collect information from you:
• If you register for an account on our website
• If you place an order through the website
• If you choose to subscribe to our newsletter
• If you use our Live Chat (information is only collected here if you give us the information during the conversation.
How do we use your information?
We may use the information we collect from you in the following ways:
• To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested
• To improve our website in order to better serve you
• To allow us to better service you in responding to your customer service requests. This may take the form of a product query, a refund request or a complaint.
• To quickly process your online ordering transactions. If we do not collect your personal data during checkout, we will not be able to process your order. As mentioned above, no financial details are kept on our system – it is a secure payment portal.
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (live chat, email or phone enquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We secure access to our website using ‘https’ technology.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers. We do not store credit/debit card details.
What are Total Barcodes Retention Policies?
Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Earlier in our Privacy Policy we state where and when data may be collected, and below is a guide by which we will retain certain data:
Sales Orders – 6 years
Sales Quotations – 1 year
Sales Enquiries - 3 months
Emails Sent/Received – 1 year
Supplier Details - Indefinitely
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping basket. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy page
You can change your personal information by:
• Emailing us
• Calling us
• Logging into your account
If at any time you would like to unsubscribe from receiving future emails, you can email us at sales@totalbarcodes.co.uk and we will promptly remove you from all correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
www.totalbarcodes.co.uk
9 Grammar School Yard
Trinity Square
Hull,
East Yorkshire
HU1 1SE
United Kingdom
sales@totalbarcodes.co.uk
(+44)1482 534756
Last Edited on 24.05.2018